This course we introduce the concept of Zero Defect Manufacturing. Manufacturing environments are characterized by high uncertainty, and therefore, defects are an unavoidable phenomenon. Defects “occur” when nonconformance to product specifications is detected. The only possible action is to minimize defects as much as possible without compromising the performance of the system. The term “Zero Defect” refers to the number of defects at the end of the manufacturing process of a product, or the end of manufacturing life (EOML).

“ZDM is a holistic approach for ensuring both process and product quality by reducing defects through corrective, preventive, and predictive techniques, using mainly data-driven technologies and guaranteeing that no defective products leave the production site and reach the customer, aiming at higher manufacturing sustainability.”